TERMS & CONDITIONS

TERMS & CONDITIONS

WELCOME TO OLAMAISON.COM 'S SERVICE!BEFORE USING, PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY  BEFORE USING.

1. GENERAL
The following sets forth the terms and conditions (this "Agreement" or “Terms”) between you and  BA MAGELLAN LIMITED which registered in Hong Kong  (collectively, “,Olamaison” “we”, “us” or “our”) under which Olamaison.com (collectively the “Site” )offers you access to and use of the Service through the websites, mobile sites, mobile applications and other portals owned, operated, branded or made available by Olamaison.com to you from time to time that hyperlink to this Agreement.
By using this Site you acknowledge  and accept that access to, use of this Site, and any purchases made on this Site are subject to the terms and conditions in this legal notice.
Olamaison reserves the right to update or alter any of the Terms and Conditions or any part of the Site at any time by posting the amended version on the Site.

       

      2. USE OF OUR SERVICE
      You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with Olamaison, or (b) you are not permitted to receive any Services under the laws of Hong Kong or other countries / regions including the country / region in which you are residingt or from which you use the Services.
      Upon registration, you will be provided with a login identifier (“User ID”) and a password (the password shall be chosen by you during registration). You shall be responsible for maintaining the confidentiality of your User ID and password. You are not allowed to share your User ID and/or password for any reason and are fully and solely responsible for all activities that occur under your account. You agree to notify us immediately upon awareness of any unauthorized use of your account or any other breach of security. You hereby agree that Olamaison shall not be liable for any loss or damages arising from your failure to comply with this paragraph.
      Subject to the terms and conditions of this Agreement, Olamaison hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Services, only for the purpose of shopping items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Olamaison in advance. You are allowed to print, or electronically copy portions of the Site for the sole purpose of placing orders with olamaison.com or purchasing olamaison.com’ products. Under this Agreement, except as permitted by Olamaison you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, disassemble, decompile or otherwise exploit the Services or any portion of them unless expressly permitted by Olamaison in writing.
      You shall not upload, distribute, submit or otherwise publish through the Services any content, information, or other material that: (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of publicity and privacy or other legitimate rights; (b) is libelous, defamatory, obscene, indecent, or could violates any civil or criminal liability under any applicable law; or (c) involve any computer viruses or other destructive devices or other code, material or properties which are malicious or technologically harmful; or (d) otherwise create any liability for Olamaison.com or its affiliates.
      Olamaison reserves the right, without prior notice and at its sole discretion, to suspend, restrict or deny access to or use of your User name and services provided by Olamaison.com and Sites without liability for any losses or damages arising out of or in connection with such suspension or termination, if you:
       use the services provided by Olamaison.com, or through the Sites to defraud any person or entity;
      engage in any unlawful activities including without limitation those which would constitute the infringement of intellectual property rights, a civil liability or a criminal offence;
       engage in any activities that would otherwise create any liability for Olamaison.
      Olamaison reserves the right to change, upgrade, modify, limit or suspend the Service or any of its related functionalities or applications at any time temporarily or permanently without prior notice.
      To the extent permitted under applicable laws, you hereby grant an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to Olamaison to display and use all information provided by you in accordance with the purposes set forth in this Agreement and to exercise the copyright, publicity, and database rights you have in such material or information, in any media now known or not currently known. Information that is protected under data protection laws will only be used and kept in compliance with those laws.
      You represent and warrant that any reviews, comments and other content you submit or the processing of the information on this site is owned and controlled by you and will not infringe upon or violate the rights of any third party, and that the content is not misleading and is accurate, and the posting of the content will not violate the rights of or cause harm to any individual or entity, and does not include viruses, corrupted data or other harmful, disruptive files. We are not responsible for any content, statement, or representation provided by you in this Site or other relevant areas.

        3. PRODUCT AVAILABILITY
        We make every effort to be precise about the accessibility of items on our Site; notwithstanding, occasional out of stock happen before we can make a sign on the Site. If an item goes out of stock after you place an order, we will communicate with you about potential alternatives.
        We make an effort to satisfy all requests, however, we don't ensure the accessibility or cited conveyance or preparing season of any item shown on this Site. We reserve all rights to cease the deal or stop any request for any item recorded on olamasion.com without prior notice.

        4. PACKING & DELIVERY
        We aim to deliver orders as quickly as possible. However, now and then with the volume of orders we get, delivery may take longer, so we can't satisfy the request in the assessed time. If you have not received your delivery in the assessed time, please contact our Customer Service service@olamaison.com.
        We cannot be held accountable for parcels delayed or lost to reasons beyond our control, including but not limited to customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.
        You are acknowledged that any claim of you relative to damage during shipping or delivery should be made directly to the logistics carrier. If there are parcels lost during the shipping process, the report notice should be given by you within 30 days after placing the order, and the logistics carriers will take up to 60 business days to confirm after the delivery process is started. Once logistics carriers confirm, we will refund the order according to the logistics process.
        Unless otherwise provided, we will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing, loading or bracing requested by you(if any)shall be paid by you .
        5. PROMOTIONS, COUPONS AND OFFERS

        Our coupon codes are subject to expire without notice. We will not accept expired coupons codes even if they are linked from third party Sites.  Coupons will not be applied to bundled items or premium gifts or special items. Coupons may not be applied to sale items and cannot be combined with any other offer. We reserve the right for any interpretation in case of disputes.
        b. Free gifts are limited in quantity and subject to availability. We reserve the right to substitute a comparable free gift, or cancel the gift, without notice, if the selected free gift is not available.
        We reserve the right to refuse or cancel the use of a discount code without any further discussion.

        6. ERRORS
        If you detect an error in your order after the completion of the payment process, you should immediately report to our Customer Service service@olamaison.com. However, only under rare circumstances will we accept the change of order after payment is made, as the production process starts immediately once payment is made. Please check carefully on all information before confirming the payment.
        We work hard to provide you with accurate product and pricing information, however, information including pricing or typographical errors may occur. Therefore, we do not guarantee that content is absolutely accurate, including, but not limited to, product specification, information, prices, color or the size of the products. We reserve the right to correct any and all errors, and we do not honor inaccurate prices or other inaccurate information. In the case that an item is listed with an incorrect price or with incorrect information due to an error in pricing or product information, We will, at our sole discretion, refuse or cancel any orders placed for that item.
        Some products may appear smaller or larger than their actual size in the pictures on our Site. Also every device's monitor is set differently, thus color and size may slightly vary, based on the device you are using. We state that measurements are also approximate as it is impossible to make all products to end up with the same exact measurements.

        7. PAYMENT & ORDER
        Currently, for safety and convenience, we prefer to accept credit card & Paypal as our main payment method. GB Pounds, U.S Dollars, Australia Dollars,Canadian Dollars and Euro are allowed.
        You shall check your cart and delivery information to ensure your order is correct before confirming and submitting your order, as we may not be able to amend or cancel your order once it has been submitted.
        If you would like to cancel the order, please contact us as soon as possible, however , we can't change or cancel an order once it has been put into production or in the shipping process.
        We reserve the right to reject or cancel your order fulfillment of all orders placed on our Site.

        8. RETURN
        Product can be returned within the designated period subject to our return policy. The exact return period and return policy differs based on various scenarios. Please contact our Customer Service service@olamaison.com for more detailed information.

        9. INTELLECTUAL PROPERTY
        The Site and Apps, including all of its information and content, such as the text, software, scripts, graphics, photos, sounds, music, videos, and interactive features (collectively, “Content”) provided as part of the Services are the property of Olamaison, or our suppliers and partners. You are not permitted to use the Content without the prior written consent of Olamaison or such third party that may own the Content. We reserve all rights not expressly granted in and to the Content.
        In addition, “O LÀ MAISON”, “Olamaison.com”, and related icons, logos, service marks, graphics, wordmarks, designs and logos contained therein (“Marks”), are owned by Olamaison. You do not have, and will not acquire, any right, title, or interest in or to any of the Marks.

        10. PRIVACY POLICY
        Your privacy is very important to us and we greatly value it.  Please see our Privacy Policy which forms part of these Terms and Conditions.
        We have no control over, assume no responsibility for, and do not endorse or verify the content, privacy policies, or practices of any third-party sites or services. We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Site or our Apps by anyone other than us. We strongly advise you to read all third-party terms and conditions and privacy policies.
        11. THIRD PARTY CONTENT

        Our Site and Apps may contain links to third-party sites that are not owned or controlled by us. We make no warranties or representations about the accuracy, completeness, or timeliness  of any information contained on the Third Party links. You use these links and Third Party Content at their own risk. We strongly advise you to read all third-party terms and conditions and privacy policies.

        12. LIMITATION OF LIABILITY
        Please read this section limitation of liability carefully

            (a)You hereby acknowledge that the service is provided by Olamaison on an “as is” and “as available” basis and Olamaison makes no express or implied warranties or representations with respect to services, or any of the sites (including without limitation, any warranties of fitness for a particular purpose, merchantability, title, accuracy, non-infringement or any implied warranties arising out of a course of performance, dealing or trade usage). In addition, the publisher makes no representation or warranty that the operation of the sites or applications used will be uninterrupted or error-free, and Olamaison will not be liable for the consequences of any interruptions or errors.

            (b)To the fullest extent permitted by law, Olamaison will not be liable to you for any indirect, incidental, special or consequential damages (including lost revenue, lost profits, business interruption, reputational harm, or loss of data) arising out of any performance or non-performance of this agreement or in any way connected with your use of, or inability to use, the services, even if advised or not of the possibility of such damages.

            If the silver products are damaged or corroded caused by collisions or friction with hard objects, wearing the silver jewelry when bathing or hot springs etc, we are not responsible for any losses. Thus, the behaviors mentioned above will not be protected by our 30 days return policy.
            If parcels get lost due to incomplete information provided by customers, we will not burden any losses. Under this condition, a refund will not be available.

             

                13. SETTLEMENT OF DISPUTES AND GOVERNING LAWS
                The validity, interpretation and performance of this Agreement, use of our Site and the product purchase contracts through our sites shall be governed by the law of Hong Kong.
                If the parties fail to settle disputes in good faith, we and each of the parties agree to submit such a dispute to Hong Kong International Arbitration Center (the “HKIAC”) for arbitration which shall be conducted in accordance with the HKIAC arbitration rules. The arbitrary awards are final and binding upon both parties.

                 

                  14. MISCELLANEOUS
                  If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited to the minimum extent necessary so that this Agreement shall otherwise remain in effect.
                  In construing or interpreting the Terms & Conditions, headings are for convenience only, and not to be considered.

                   

                    15.COMPLAINTS AND QUESTIONS

                    We take all complaints very seriously and try to resolve disputes as soon as they arise. If you have any complaints, questions or comments, please contact our Customer Services at service@olamaison.com

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